Frequently Asked Questions

PharmaBuy is the first application site in Egypt that collects verified pharmaceutical suppliers in one place. It facilitates pharmacists in comparing offers, tracking shortages, and implementing procurement requests with clinical precision and ease.

To register, you must submit your pharmacy's name, upload a clear copy of your pharmacy license, and provide your geographical location. Our management team will verify your data before granting access to the marketplace.

Once logged in, you can browse suppliers by category or region. Choose the items you need, specify quantities, and review the supplier-specific offers (discounts, delivery terms). Each order is executed directly through the portal with real-time tracking.

Yes, your dashboard contains a complete record of all executed, canceled, and pending orders. You can view detailed invoices and tracking statuses for each transaction.

Pharmacists are entitled to follow the standard return procedures for damaged, expired, or incorrect items upon receiving the delivery. Our support team can assist in mediating between you and the supplier if needed.